An average rating of 4.5 or higher with more than 100 ratings
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Location
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Hotel Neuschloss Otaru» is located in Otaru. This hotel is located in 5 km from the city center.
At the hotel
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a free parking zone.
Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a spa center and a doctor. For business meetings, there is a conference hall. At the guests’ disposal, there’s also a laundry, a safe-deposit box and a concierge.
The staff of the hotel speaks English and Japanese.
Room amenities
In the room, there is a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.
Number of rooms
58
Electricity Sockets
American socket (non-grounded), American socket (grounded)
Frequency
50 Hz, 60 Hz
Voltage
100 V
General
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Air conditioning
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24-hour reception
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Smoking areas
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Smoke-free property
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Heating
Rooms
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Non-smoking rooms
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Room service
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Fridge
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Family room
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Cable TV
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Minibar
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Hairdryer
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Flat-screen TV
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Shower/Bathtub
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Bathtub
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Shower
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Bathrobe
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Slippers
Accessibility
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Accessibility features
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Wheelchair Accessible
Services and amenities
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Laundry (charged separately)
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Safe-deposit box
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Concierge services
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Luggage storage
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Telephone
Meals
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Bar
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Breakfast
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Restaurant
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Vending machine
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Microwave oven
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Kettle
Internet
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Free Wi-Fi
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Internet access
Transfer
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Transfer services
Languages Spoken
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English
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Japanese
Parking
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Free parking
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Parking nearby
Pool and beach
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Beach/pool towels
Business
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Fax and copy machine
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Meeting and presentation facilities
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Conference Hall
Beauty and wellness
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Doctor
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Massage (charged separately)
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Beauty services (charged separately)
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Sauna
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Spa (charged separately)
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First Aid Kit
Kids
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Babysitting and childcare
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Family/Kid Friendly
Health and Safety Measures
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Temperature control for staff
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Personal protection equipment for staff
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Extra decontamination measures
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Temperature control for guests
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Additional measures against COVID-19
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 11:00
11:00
Additional Information
Important Information
To use the hotel's free shuttle, please make a reservation in advance. Contact details can be found on the booking confirmation. JR Otaru Station to Hotel 15:00/15:30/16:00/16:30/17:00/17:30/18:30 From Hotel to JR Otaru Station 09:00/09:30/10:00/10:30/11:00/11:30/12:00