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Location
Your vacation should be comfortable! Hotel «JEN Singapore Orchardgateway by Shangri-La» is located in Singapore. This hotel is located 2 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Somerset, National Museum of Singapore and Clarke Quay Mall.
At the hotel
You can stop by the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, you can park in a parking zone for free. If you travel by car, there’s a parking zone. Sports fans will be able to enjoy a fitness center and a gym. Swimming fans are going to enjoy a pool and an outdoor pool.
For the free movement around the city, the hotel offers a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Japanese and Korean.
Room amenities
Guests will find the following in the room: a shower, a TV, a bathrobe and slippers. The room equipment depends on its category.
Number of floors
10
Number of rooms
499
Electricity Sockets
British socket
Frequency
50 Hz
Voltage
230 V
General
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Computer
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Air conditioning
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Elevator/lift
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Currency exchange
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Smoke-free property
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Newspapers
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Express check-in/check-out
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Television in lobby
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Terrace
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Private check-in/check-out
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Fire Extinguisher
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Upper floors accessible by elevator
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Reception desk
Rooms
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Non-smoking rooms
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Room service
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Fridge
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Family room
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Cable TV
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TV
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Hairdryer
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Shower/Bathtub
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Shower
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Wardrobe/Closet
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Bathrobe
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Laptop safe
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Slippers
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Toiletries
Accessibility
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Accessibility features
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Wheelchair Accessible
Services and amenities
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Iron and board
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Ironing (charged separately)
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Luggage storage
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Laundry (charged separately)
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Safe-deposit box
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Concierge services
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Dry-cleaning (charged separately)
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Shoe shine (charged separately)
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Luggage storage
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Wake-up service
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Telephone
Meals
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Bar
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Coffee/tea for guests
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Diet menu (on request)
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Breakfast
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Buffet breakfast
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Breakfast in the room
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Cafe
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Restaurant
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Restaurant (buffet style)
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Snack bar
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Vending machine
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Packed Lunches
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Kettle
Internet
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Free Wi-Fi
Transfer
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Shuttle (charged separately)
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Car rental (charged separately)
Languages Spoken
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English
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Korean
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Multi-language staff
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Japanese
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Chinese
Recreation
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Free bicycle rental
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Sun Deck
Parking
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Parking
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Free Parking on Premises
Pool and beach
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Swimming pool
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Outdoor pool
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Pool facilities
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Beach/pool towels
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Rooftop pool
Business
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Event facilities
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Fax and copy machine
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Meeting and presentation facilities
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Conference Hall
Sports
•
Fitness facilities
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Gym
Beauty and wellness
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First Aid Kit
Kids
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Babysitting and childcare
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Family/Kid Friendly
Pets
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Pets Not Allowed
Health and Safety Measures
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Contactless check-in and/or check-out
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00
Paid on the spot
Deposit
Deposit type
Price
-
per room per night
Additional bed
Maximum number
Price
Needs to be clarified on the spot
per guest per night
Additional Information
Important Information
Front desk is open 24/7. Know Before You Go Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Rollaway bed fee: SGD 90.00 per night. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Include breakfast for adult only — Child breakfast pay at hotel SGD 19.00 per night for the child breakfast.