Privacy Policy

Last updated: 2/3/2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for You to access our Service or parts of our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party.
• Company: ("We", "Us", "Our") refers to Reisebüro Europa, Karlstr. 65A, 64285 Darmstadt.
• Cookies: Small files placed on Your computer or mobile device to track browsing activity.
• Country: Refers to Hessen, Germany.
• Device: Any device that can access the Service such as a computer, cellphone, or tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website.
• Service Provider: Any third party processing data on behalf of the Company.
• Usage Data: Data collected automatically, such as page visits or session duration.
• Website:Refers to Highrated Hotels, accessible at https://highratedhotels.com, https://highratedhotels.de.
• You: The individual accessing or using the Service, or the company/legal entity on whose behalf the Service is accessed.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage data

Usage Data

Usage Data is collected automatically when using the Service, including:

• IP address
• Browser type and version
• Pages visited, visit time and duration
• Device information (mobile device, browser type, etc.)

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to improve and analyze Our Service.

• Cookies or Browser Cookies: Small files stored on Your device.
• Web Beacons: Small electronic files (pixel tags) that track user engagement.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring usage.
• To manage Your Account, providing access to different functionalities.
• To contact You via email, phone, or push notifications.
• To provide You with updates on products, services, and special offers.
• For business transfers in case of a merger, acquisition, or asset sale.

Retention of Your Personal Data

We retain Your Personal Data as long as necessary for legal and operational purposes.

Security of Your Personal Data

We use commercially acceptable means to protect Your Personal Data, but no method is 100% secure.

Children's Privacy

Our Service does not target anyone under 13. If We discover a child has provided Personal Data, We will remove it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. You are advised to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: office@highratedhotels.com